Privacy Policy

Last updated: 23 September 2026

Sitenese and privacy enquiries

This notice explains how personal information is handled when you use Sitenese. Contact us at support@sitenese.com, +44 7868 262986, or 13 Fairfax Ave, Manchester M20 6AJ, United Kingdom.

Data and purposes

We use your name, contact and billing details, order information and correspondence to handle purchases, deliver ebooks and provide support. Contract performance is the basis for these activities. We retain records required by tax and accounting laws under legal obligations. Security logs, including IP address and browser information, may be used for our legitimate interests in preventing fraud and keeping the site secure. Required checkout fields are needed to process your order.

Service providers

Hosting, email delivery and payment providers process the information needed to operate the store. Payment details are handled by the payment provider shown at checkout; do not send card details to our support email. These providers receive the information needed for their work. We may also share records with professional advisers or authorities where necessary to meet legal obligations or protect against fraud. If a provider processes personal data outside the United Kingdom, applicable data-transfer protections are required; contact us for details relevant to your order.

Retention

We retain information only for as long as needed to fulfil orders, respond to support requests, meet accounting or other legal requirements and resolve disputes. Records that must be retained by law may not be immediately deleted when an account is closed.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information. You may object to processing based on legitimate interests, and to direct marketing. If processing relies on consent, you can withdraw it without affecting earlier lawful processing. Contact support@sitenese.com to exercise your rights. You may also complain to the UK Information Commissioner’s Office or your relevant supervisory authority.

Cookies and updates

See our Cookie Policy. This notice will be updated when the store’s processing changes.